Showing posts with label Leadership. Show all posts
Showing posts with label Leadership. Show all posts

Thursday, October 1, 2026

Talent without discipline can disappear on you!

 

 

Recently, I watched several CNBC videos from 2018 marking the tenth anniversary of the Great Recession and the collapse of the housing and banking systems. The interviews featured Tim Geithner, Hank Paulson, Ben Bernanke, Warren Buffett, and Jamie Dimon. Their reflections were poignant, their accounts of the most dramatic moments hair-raising, and many of the lessons they drew feel highly relevant to today’s financial realities. I’ll save some of those insights for a future essay. But one comment—made, I believe, by Dimon or Buffett—stayed with me: “Talent without discipline can disappear on you.” It was offered in praise of the extraordinary talent and discipline of Paulson, Geithner, and Bernanke. The idea resonates with what I have witnessed over more than 40 years in my career: when talented, disciplined leaders work together, the impact can be remarkable.

At this stage of my career, I have the pleasure of coaching and advising leaders more from the sidelines than from center stage. Through board service and consulting, I remain involved with exciting companies, nonprofit organizations, and a foundation—all working to achieve their goals, overcome obstacles, and solve both day-to-day and strategic problems. Each is led by inspiring individuals or leadership teams. In some cases, those teams are rich in talent but struggle to establish disciplined business processes and decision-making. In others, strong processes abound, but the spark of talent needed to guide and inspire the organization is missing. Organizations need both talent and discipline to thrive. In leaders and leadership teams, that combination is rare—and vital.

Over the years, I have drawn on a wide range of voices to amplify the ideas in my essays. Today may be a first: the words of martial artist Bruce Lee. Although the quote comes from another discipline, its message applies powerfully to leadership:

 

“Strength without wisdom can become destruction. Knowledge without action can become meaningless. Talent without discipline can disappear. But when strength, wisdom, discipline, and character come together, a person becomes capable of creating a lasting impact.”

  

Bernanke, Geithner, and Paulson formed a leadership team of exceptional talent and discipline. Their example brings to mind another team of three leaders I know well. To protect their privacy, I will omit their names and, borrowing an inside joke, call them the “pandas.” I have known all three for many years and worked closely with them for decades. They are very different individuals, yet each brings distinct talents and disciplines to the challenges of the day. I have been close to this team in moments of triumph and in periods of profound difficulty. Whatever the circumstances or pressure, I have watched their talents and disciplines rise to meet the moment—not always seamlessly or smoothly, but usually in partnership and with a shared aim: to “make tomorrow a little bit better than today.” Great leadership teams prove themselves not only in moments of success and above-plan performance, but also in how they navigate the toughest times.

I encourage readers to consider the balance between talent and discipline in their own organizations and leadership teams. Where are the gaps? What strengths can be developed? Honest self-assessment can help each of us find a more balanced—and more effective—path forward as leaders.


postscript:  After posting the above essay, a reader passed along a note sharing a perspective of of the impact on organizations when the "Talent/Discipline" dynamic is out of balance in the senior leader of the organization... the following quote rings true to me:

"If one does not inspire talent, all the discipline or process in the world won't solve the lack of being inspired!"

Tuesday, September 15, 2026

300k and more to come.... what do the numbers say??

 

Seventeen years ago, in the spring of 2009, I posted the first of the 315 essay that are now "up and on-line" on my "Find your Legacy" blog.  It has been quite a journey, well beyond any expectations on my part when first starting, but here we are and last week the blog received it's 300,000th page view. ( the metrics below show the stats as of this morning with 301588 page views to date) Humbled and bit bewildered, I decided to take a second and reflect on the journey and see what the "stats" tell us about the content that has drawn the reader's attention to date.



Pulling up the specific stats on the essays, it's interesting to reflect that the "readership" ( measured crudely here by page views) is not "smooth" or regular over the essays.  With 315 essay posted, and a bit over 300k page views to date, the "average" page views/essay should equal a bit more than 950 page views/essay.  As you can see from the metrics below, using stats since I started posting in 2009, there are a number of essays that really "stand out" of the pack.


These "top 6" rise to the top of the list... all with well more than 1k page views/essay ... and it got me wondering to what this list might "tell us."  A few reflections:

  • The #1 essay, "A teachable point of view" was posted in 2009, and shared a story about Neville Isdell when he was Chairman and CEO of The Coca-Cola Company.  Even though posted 17 years ago, it was still one of the top "read" essays over the past 12 months.  It's an approachable story and "lesson" that is applicable across organization size, industries and challenges.  It is a clear challenge for leaders broadly to "step up" their own performance and to raise their expectations personally, and for the other leaders in their organizations.                                                                                          
  • Three of these essays share easy to remember "habits" that are applicable literally daily!  I have used the lessons of "The Curbside Debrief," "The Tyranny of the Urgent," and "Praise in Public, Coach in Private," across my career ( now 40+ years ) and I literally have used two of them this week... and its only Tuesday!
  • Finally the essay "Our Actions Betray our Intent" is a reminder to leaders that regardless of what you "say," or try to communicate, organizations/teams/departments are savvy and they "watch" your actions more than listen to your words!  It's a dangerous moment when a leader's words communicate one thing, and their actions another... and ultimately their actions really "tell" the story.  I have shared this idea with leaders across my career, and whether good or bad, it continues to be a required item that I reinforce regularly and broadly today.


In closing, I am humbled and appreciative to all the readers for a taking a few moments on this site, and I am hopeful that it has been helpful and productive to you and your organizations.  I am not certain where this journey may go over time, but I have more stories to share, more topics to cover and I look forward to sharing them in essays to come!


Wednesday, August 5, 2026

Simultaneous solution of multivariable equations: a leader’s dilemma


It’s rare that I turn to mathematics as an inspiration of leadership lessons in my essays, but today I have been reminded of the challenge of solving complex problems with multiple variables at play… and needing to solve for those variables at the same time… or simultaneously.  I encountered this topic back in college with my first go at Linear Algebra… and worked on it more deeply in grad school.  In those days, before pc’s and broad-based personal computing, we used the “matrix method” and hand-built matrices to solve theoretical equations manually.  A few definitions follow below will help build a base of understanding so we can turn to how this concept is a basis for a leadership lesson.

 



Simultaneous solutions for multivariable equations require finding the values for multiple unknown variables that satisfy all equations at the same time, using substitution, elimination, or matrices

Core Methods

  • Substitution Method:
    • Isolate one variable in one equation.
    • Plug that expression into the other equations.
    • Solve for the remaining single variable.  
  • Elimination Method:
    • Multiply equations by numbers so one variable has matching or opposite coefficients.
    • Add or subtract the equations to cancel out that variable.
    • Repeat to peel back layers until one variable is left.  
  • Matrix / Linear Algebra:
    • Convert the system into row-echelon form or use inverse matrices.
    • Best for large systems with three or more variables.  

 

 

Now that we have some of the mathematical definitions in hand, how in the world do they relate to leadership and lessons on decision making and problem solving for leaders?  Over the past few weeks, in conversations with a number of C-suite execs, I keep running into individuals facing challenging moments and tough decisions looking for my advice. These execs span a variety of companies and industries, but all are facing very difficult issues with many variables affecting the moments at hand.  As I dig into the conversations with each individual, we start going through the wide range of factors (think “variables”) that need to be sorted out in order to make the best decision possible.  It was after one of these discussions and leaving the “zoom call,” it dawned on me that here was another example of an executive trying to solve a “multivariable equation” and that they and I were informally using one of the methods ( mentioned above) without realizing it and without much positive impact.  We “swirled” around the problem/issue/challenge and debated the various factors/decisions/”variables” that would need to be considered…. but we made limited progress.

As a followup for one of those calls, I took some time and wrote out the factors/ ”variables” at hand (there were 7) and did my own ranking of the 7 factors/”variables” on a scale of “importance.”  Now “importance” is extremely subjective, so I looked to add a little analytic discipline of my own and de-composed it into three elements… “Importance” = ”Strategic impact on the business” X “Impact on me and my family” X “Impact on the organization.”  This allowed me to thus “score” each of the factors/ ”variables” and build a prioritized list of the 7.  In the same fashion, I asked the exec to do the same… NOT try to problem solve all 7 factors/ ”variables” at once but to use this technique to “prioritize” the list.  While we had a little debate on the order of #3-#7, the top two, most “important “ factors/”variables” were clearly at the top of both of our lists.

Once we had the top 2 identified, I encouraged that we make the decisions on these two factors/ “variables” first… discuss/debate then make the call on the top 2 …then and only then decide on the other 5 factors/”variables” once we had the top 2 set in stone… in other words we used a “prioritized method” to get all 7 factors/”variables” sorted and thus were able to chart the path forward guided by making the decisions on the most important “variables” first!

This technique was helpful to navigate the complicated, “multi-variate” problems facing these execs, and it reminded me that finding new approaches to problem solving and decision making is important and can come from lessons learned in a college/grad-school calculus class!

 

 

Thursday, July 23, 2026

“Dash or Dither”…. A leadership tempo dilemma

  

As a history fan, I read a lot of non-fiction history books and love to listen to podcasts that review key moments/events across the centuries and across geographies.  Listening to a recent WW2 podcast, the concept of “Dash or Dither” was explored it caught my attention.  The podcast was reviewing key events early in the war when both the British and German armies invaded Norway… and without realizing it they invaded at the exact same time.  I won’t take any time today to discuss the military or historic elements specific to these events, but the podcast hosts were discussing that one set of Generals/senior officers were incredibly slow/ planful/ deliberate as they approached the operation, while the opposing Generals/senior officers acted swiftly/impulsively/rashly against the same objectives.  The hosts used the “Dash vs Dither” language in their description, and it got me thinking about the application of this idea in the business leadership context.


To begin with, let’s start with a few definitions:


“Dash”: verb, “To run or move quickly or hastily

“Dither”: verb, “to act nervously or indecisively”

 

In our cultural context today, it is easy and potentially natural to praise the “dash” in a leader’s approach, and to critique those leaders who “dither.”  In my experience leading large organizations, it can be at minimum distracting, often actually dangerous for teams to actually see a senior leader “dither” (to be uncertain, having a hard time making a tough decision, vacillate between competing strategic alternatives, etc.) Equally it is troublesome and also dangerous to “see” senior leaders unthinkingly “dash” toward solutions that are ill considered or even ill-advised. 

 It’s in this context that I came to realize that neither “Dash” nor “Dither” SINGULARLY are the right or appropriate leadership tempos… instead a nuanced blend between the two seems to be the better, more balanced approach.  Back in 2012, I wrote an essay titled “Over the hood and over the horizon” ( https://fylegacy.blogspot.com/2012/04/over-hood-over-horizon.html)  sharing the story of a lesson that I was taught about how leaders ALWAYS have to toggle their viewpoints between short term tactical/executional dynamics and longer-term strategic considerations.  Literally earlier this week I shared this story in a coaching conversation I was having with a young leader who works together with me on a non-profit board.  It dawned on me that in the same fashion of “over the hood and over the horizon,” successful leaders need to become agile and comfortable at a wide variety of leadership tempos… dependent on the circumstances.  There will be moments where a market-based opportunity presents itself and a leader MUST accelerate an organization to capture the moment.  Equally, a leader MUST remember the lessons from another old essay of mine titled “P/B/R” ( https://fylegacy.blogspot.com/2009/07/pbr-maybe-not-what-you-think.html) where I shared an important lesson of leaders needing to learn how to “Pause, Breathe, and Reconnect.”  

The art of great leaders is neither to “dash” nor “dither” unilaterally …. but to be able to navigate the landscape and lead organizations at a wide range of tempos, best oriented to capture the opportunities that are present, or avoid the dangerous pitfalls that abound.

 

Wednesday, May 27, 2026

Executive “Complaining” … unproductive for the leader & destructive to the team

 

The reality of senior executives “complaining” is nothing new.  Since the beginning of my career (now 40+ years ago!!) I have been around business executives who chose to “complain” in public settings.  Maybe the “complaints” were about macro-economic trends, or competitive pricing actions, changing customer requirements/expectations, or board member “suggestions/feedback.”  Regardless of the impetus, I am sure we have all had moments when we have been in setting where executives (and a t time very senior executives) “complain” loudly, broadly and publicly.  Speaking only for myself, I am certain that there have been moments in my past where I was one of those “complainers.”  I am here today to share that executive “complaining” is never productive… neither for the “complaining” perpetrator, nor for their organizations/teams who get to witness/experience the venting!

This “double negative” impact of executive “complaining” is easy to understand.  For the executive, while they possibly get to blow off some steam, nothing productive emerges from the “complaining” session.  No root-cause analysis is undertaken, not brainstorming of possible response scenarios are created, no competitive or customer role playing undertaken to work to understand the possible motivations/drivers of the other party.  NO productive action comes from the “complaining” sessions, just some possible self-oriented venting by the executive.    For the team / organization who get to experience the “complaining,” the impact is extremely destructive.  

In the spirit that “everything communicates,” remember that leaders “teach” their teams by their actions (always good to re-read “Our Actions betray our Intent” https://fylegacy.blogspot.com/2017/06/our-actions-betray-our-intent.html) either good or bad.  A “complaining” boss tends to pass those habits on to their team and a “complaining” organization is a dangerous thing.  Over the years I have seen teams/organizations be very forward looking, creative and action oriented ready to face the challenges their businesses face.  Equally I have seen teams/organizations become very “problem oriented,” centered on the issues being faced (often with a lot of “complaining”) with limited problem solving or action orientation towards solutions.  These attributes could often be traced to the senior leaders and their habits and choices.  Leadership matters and has an impact on a company, a country or a team…good or bad!

Now leaders are humans and we all need to vent a bit… we ALL need to blow off steam at various points of our life and work because of the challenges we are facing … we just shouldn’t do it with our companies/organizations or teams.  Look for friends, mentors, or advisers (NOT your direct reports or organization broadly!!) who can listen empathetically, let you verbalize and vent on the challenges being faced and who can help redirect your personal energy and orientation to problem solving and action plan building for the challenges ahead.  I remember so clearly, in mid- March of 2020 flying back to Atlanta from Bakersfield California as the covid-19 pandemic hit hard.  I was scared, blown away, and needed to vent in a big way and I found myself some time with an old friend and historic work colleague Chris who didn’t work with me at Bolthouse Farms.  With a drink (maybe two ??) in hand, he let me talk, freak out a bit, and ultimately helped me get refocused for the very challenging path ahead.  I needed that time to vent… I needed that time to blow-off steam…. just not with my direct reports/team or organization.

 As you face the challenges ahead in your situations, try to remember this simple lesson….as a leader your impact is significant and work hard to not let your “need” to vent/complain bleed over to your organization… its unproductive for you as the leader and destructive for the team.

Monday, April 6, 2026

18 Years X 2: A Story of Growth, Gratitude, and Redefinition


 

Last Friday, April 3, 2026, marked a milestone that has prompted a period of deep reflection for me. It was the 18th anniversary of my resignation from The Coca-Cola Company, and with that, I have now spent more time “out of Coke” than I did working there—almost 18 years from 1990 to 2008. While I am proud of my years at Coca-Cola, this anniversary has stirred thoughts and perspectives I’d like to share in this essay.

As a dear friend likes to remind me, “let’s start with gratitude.” I am sincerely grateful for my time at Coke. Those years allowed me to work with—and for—some truly remarkable people, forge lasting friendships, and learn invaluable lessons about business and leadership. Reflecting on the dramatic moments throughout those years, I realize that every crisis brought personal growth and learning. There were tough times and challenges, including peers and bosses who fell short, but those experiences helped me mature as a business person and a leader. I am appreciative for the growth I experienced and what it enabled me to accomplish after leaving Coke.

The 18 years since have been transformative, offering me the opportunity to redefine myself both professionally and personally. One important realization was that my identity—professional and personal—would no longer be tied to The Coca-Cola Company. In 2009, I found my way to Bolthouse Farms (more on that soon), but that first year post-Coke was challenging and crucial. It forced me to reassess my sense of self and focus on a personal goal: to become an inspirational business leader rather than simply a senior executive at a single company. Consulting for numerous companies across various industries helped me build skills and grow, learn new industries and expand my impact. Additionally in  2009 I began this blog. Now, 18 years and 300+ essays later, I am still posting content—a journey of personal expansion that continues today.

Joining Bolthouse Farms in 2009 was another turning point, and I am deeply thankful for the privilege of being part of that adventure. I was 48 when I started, with much to learn about agriculture, plant operations, commuting, private equity, and so much more. Before retiring in 2024, I had the honor of serving as a senior executive ( ultimately President and COO) for Bolthouse Farms for nearly 12 years. I genuinely “fell in love” with the company, the team, and those Bakersfield days. We created significant value and success together, and today, as a “cheerleader from the sidelines,” I am proud of the teams currently leading the company and the strong legacy they are building.

Looking ahead, now in board roles as a “trusted advisor,” my goal is to make an impact and leave a legacy built on the foundation of these two 18-year chapters. It’s humbling to have a professional history (41+ years) that predates the birth of many I work with today. I am committed to translating those years of experience and learning into meaningful advice and support. Wherever you are in your professional journey, I encourage you: keep learning, keep growing, and don’t let any single company, role, title, or boss define you. You are the owner, creator, and definer of your personal brand—and only you can guide your path.

Friday, March 13, 2026

Reflecting on the Covid-19 Pandemic: A Leadership Journey at Bolthouse Farms

 Marking Six Years Since the World Changed

Six years ago today—yes, literally today, Friday, March 13, 2020—the world as we knew it shifted dramatically as we entered the reality of the Covid-19 global pandemic. As I write this blog post, we are again witnessing challenging world events (the ongoing conflict in Iran and the Middle East). In this climate of challenge and uncertainty, it feels timely to pause and reflect on those experiences that lead through the unprecedented crisis that began in 2020.

Back then, I had the honor to be a senior leader at Bolthouse Farms, a remarkable company based in Bakersfield, California. We had just completed the purchase of the company from Campbell’s (a story for another post) and managed to bring back about 75 alumni within the first 90-100 days of the transition. We were well aware of the uphill battle ahead: the business was facing significant challenges, and we needed to rebuild the organization and the business processes as an independent company, separate from the Campbell’s corporate infrastructure. Our goal was to stabilize operations and lay the groundwork for future growth. We thought we understood the road ahead—but none of us could have anticipated the global crisis that was looming just a few months ahead, a crisis that would soon engulf not just our company, but our community, our country, and the world.

At the time, I was 58, with 35 years in business behind me and was pretty confident in my business and leadership capabilities.  Like so many leaders, I had no playbook for what was coming. It was frightening, unpredictable, and demanded that we find a new way forward—fast. I realized quickly that our carefully crafted strategies would have to be set aside. Instead, we needed to focus on two simple but critical objectives:


  1. Maintain basic business operations.
  2. Make our workplace as safe and healthy as possible.


These two guiding principles became our foundation, bringing much-needed clarity to our leadership team and the entire company ... and to me personally! We kept our focus on the business issues that were "important and urgent,"  often managing the business day to day,  at times hour by hour. I began keeping daily—and sometimes hourly—notes starting in late March 2020, which evolved into a kind of journal (pictured above) chronicling those turbulent times. I keep this “little talisman” near my home office desk today as a constant reminder of what we navigated and how we found our way through those extremely challenging and stressful times.

Flipping through those notes recently, I landed on an entry from January 11, 2021. By then, my entries included business trends, market share updates, customer challenges and opportunities, and on that day, it held the details of the meetings we were scheduling to prepare for on-site employee vaccinations—which we soon rolled out. My heart still races when I revisit those scribbled memories, but I am deeply proud of what we accomplished together: keeping the business running and our workplace safe—sometimes even safer than our employees’ own homes.

I’m sharing this reflection to mark this important anniversary and to thank everyone who stood shoulder-to-shoulder with me during those extraordinary times. Now, at 64 and with more than 40 years in business, I am certain that leading Bolthouse Farms through the Covid-19 crisis will remain my proudest professional accomplishment.  I hope you can take a moment in these tumultuous times to reflect on your own journey earlier this decade and hopefully find strength and encouragement from the steps that you took to navigate the wild days that began on March 13th, 2020.

 

Wednesday, February 18, 2026

Why Leaders Should Be Great Hosts


Building Teams Through Welcoming, Respectful, and Attentive Leadership



Leaders Need to Be Great “Hosts”

In today’s world, where bombastic, authoritarian leadership styles often dominate, it’s easy to overlook the power of a more human-centered approach. I’m not referring to social graces or the frequency of events leaders might “host.” Instead, I want to explore a leadership model that has proven effective time and again—one that inspires teams, boosts engagement, and drives performance by focusing on the art of hosting.

Think back to times when you were truly well hosted—dinners, parties, weekend gatherings, or even extended visits. What made those hosts stand out? Certain traits consistently emerged, and I believe these are foundational habits every leader should cultivate.

Welcoming: behaving in a polite or friendly way to a guest or new arrival.

Respectful: feeling or showing deference and respect.

Attentive: paying close attention to something.

These three traits work together to create an environment centered on the “guest”—in this case, your team members. Let’s dive deeper into each trait.

Welcoming: Actions Speak Louder Than Intent

Welcoming leadership is about consistent behavior, not just good intentions. Too often, leaders fail to treat their teams as “welcomed guests” in the enterprise. Yet, this mindset can transform the workplace. A welcoming leader acts with kindness and openness, making every team member feel valued and included. It’s rare, but it’s a powerful way to build trust and belonging.

Respectful: Leadership Is a Privilege, Not a Right

Showing deference and respect is not commonplace in today’s corporate or political landscape. Many leaders mistakenly believe their position entitles them to authority, but reality—and recent trends—prove otherwise. CEO turnover hit a record high in 2025, with 234 departures across tracked global indices, a 16% increase from 2024 and 21% above the eight-year average. Even top-performing firms saw increased turnover, driven by strategic realignment and shareholder pressure. The average tenure dropped to just 7.1 years.

Leaders must remain humble and appreciative—leadership is an honor and a privilege, not a right to be abused.

Attentive: Stay Tuned In to Your Team

Attentiveness means actively listening and observing your team’s needs. Leading through Covid taught me the importance of monitoring the health, well-being, and readiness of my company and direct reports. The challenges were immense, but by staying focused and attentive, we navigated a difficult period with surprising effectiveness.

A Story That Illustrates Host Leadership

Let me share a personal story that brings this concept to life. Over 20 years ago, I worked for a senior executive who had been a Marine lieutenant. At a large team meeting, as lunch was served, I watched him check the buffet lines, ensure there were enough plates and utensils, and personally ask staff to add more cookies to the coffee station. He waited until nearly everyone else had eaten before grabbing his own plate. Later, he explained this practice: in the Marines, he always made sure his platoon was fed and ready before serving himself; every day, every meal, every occasion!  As the leader, his job was to care for the group first.

Conclusion: Build Leadership Habits That Last

Leadership, at its best, is about cultivating habits and actions that make your team feel genuinely hosted—welcomed, respected, and attentively cared for. Find ways in your daily work to embody these traits. When you do, you’ll foster engagement, loyalty, and performance that goes beyond the ordinary.

 

Monday, January 26, 2026

The Four Freedoms: Leadership in Times of Crisis

 

Standing Up for Fundamental Freedoms


We as leaders must take a stand—there are “four freedoms” that we need to advocate for and activate in our communities today.


Reflecting on Leadership and Responsibility


For more than 16 years and in over 300 essays, my focus has been to share lessons of leadership and life. stories, insights and experiences intended to provoke thoughtful ideas and approaches, primarily within a business and professional context. As political divisions in our country have deepened, I have tried to avoid fueling partisan conflict, instead seeking a voice that can resonate with a broad audience and offer lessons that are helpful and productive across the political spectrum. On rare occasions, such as the day after the insurrection at the Capitol on January 6, 2021 (https://fylegacy.blogspot.com/2021/01/a-message-at-troubled-moment-in-our.html), I have addressed specific civic and political events directly. Today, I am compelled to do so again, deeply angered and appalled by the recent murders of Renée Good and Alex Pretti in Minneapolis.


The Impact and Obligation of Leadership


I have always emphasized that leadership is difficult, important, and deeply consequential. Leaders shape organizations, industries, and entire communities. At this moment, certain leaders in our Federal Government are taking actions that threaten and destroy these constituencies, endangering citizens and communities. Compounding this, propaganda from the same federal offices spreads falsehoods about events in Minneapolis, contradicting clear video and eyewitness evidence, and misrepresenting the victims’ backgrounds and character. Power does not grant truth—just because a leader claims something, it does not make it so.

Business Leaders Call for Change


Over the past weekend, the Minnesota Chamber of Commerce released an open letter signed by more than 60 CEO's in Minnesota - including 3M, Target, Best Buy, and United Healthcare - stating that  "we are calling for an immediate deescalation of tensions and for state, local and federal officials to work together to find real solutions.”(https://www.mnchamber.com/blog/open-letter-more-60-ceos-minnesota-based-companies) I stand with these leaders, and I urge others to recognize the gravity of this situation and “stand up” as well.


Finding Inspiration in History: The Four Freedoms


In the midst of the current crisis unfolding across our country, and most acutely in Minnesota, I look back to our shared history for inspiration. Franklin Delano Roosevelt, a federal leader during a time of immense challenge, delivered his famous “State of the Union” speech to Congress on January 6, 1941—a date coincidentally echoed in our own troubled times. Roosevelt’s speech, delivered as the world was engulfed in war, concluded with his vision that the world should be “founded upon four essential human freedoms.” (https://www.archives.gov/milestone-documents/president-franklin-roosevelts-annual-message-to-congress#page-header)

  • The first is freedom of speech and expression—everywhere in the world.
  • The second is freedom of every person to worship God in his own way—everywhere in the world.
  • The third is freedom from want—which, translated into world terms, means economic understandings which will secure to every nation a healthy peacetime life for its inhabitants—everywhere in the world.
  • The fourth is freedom from fear—which, translated into world terms, means a world-wide reduction of armaments so thorough that no nation will be in a position to commit an act of physical aggression against any neighbor—anywhere in the world.


Applying the Four Freedoms Today


While Roosevelt’s message was delivered at a time of global war and focused on combating fascist, autocratic regimes, I believe that, as leaders today, it is our duty to bring these four ideals to life in our own communities.

  • We live at a time when individuals here at home, in our communities, do not have the freedom of speech and expression guaranteed by the First Amendment of our Constitution.
  • We live at a time when individuals, communities, and congregations here at home do not have the freedom and support to worship God in their own way.
  • We live at a time when “Freedom from Want” and the ability to live a healthy, peaceful life seems like an unfulfilled promise, even in the world’s wealthiest country.
  • We live at a time when “Freedom from Fear” feels like a distant ideal, for citizens, immigrants, and refugees alike.


A Call to Action for Leaders


There is much work to be done to make these “Four Freedoms” a reality in our communities in 2026. As leaders, I encourage each of us to stand up, speak out, and let our voices and actions be seen and heard by our teams. Stand together with the 60+ CEOs in Minnesota and with leaders across the nation who are calling for an end to violence and the restoration of our constitutional freedoms.


Postscript: Supporting the Minneapolis/St. Paul Community

I am fortunate to have close friends who call Minneapolis/St. Paul home. Over the weekend, I reached out to share my concern, anguish, and support, and asked how I could help from afar. One of my closest friends suggested donating to Neighborhood House St. Paul, an organization that has been helping immigrants and refugees in St. Paul for 128 years. I have made a donation and am sharing the link to their website so readers of this essay can help as well. (https://neighborhoodhousemn.org)

Friday, December 5, 2025

The Rains of 2010: Leading Through Times of Crisis

 

Lessons in Leadership from an Unprecedented Challenge in Kern County


Fifteen years ago this week, Kern County, California—home to Bakersfield and the southern Central Valley—was hit by torrential downpours that redefined local history. In a single “long weekend,” the region received nearly a year’s worth of rain, shattering records that had stood for 135 years. Typically, Kern County averages around six inches of rain annually, with just one inch expected each December. But in December 2010, the skies unleashed over 5.8 inches—an astonishing 600% above the normal monthly average. What unfolded was more than a meteorological anomaly; it was a local crisis that soon became very personal for me.

In 2009, I joined Bolthouse Farms as Chief Customer Officer—a newcomer to the world of carrot farming and its expanding line of juices, smoothies, and healthy salad dressings. Our farming operation was massive, harvesting nearly three million pounds of carrots every day. The busiest stretch of the year ran from Halloween to Super Bowl, known in our circles as “N/D/J”—the crucial November, December, January window when holiday shoppers depended on fresh carrots. The industry itself was tightly consolidated, with just two major growers—both based in Bakersfield—supplying most of the market.

As the rains began, I found myself leading a sales meeting in a Chicago hotel, far from the unfolding disaster. News of the crisis reached us not through weather reports, but through frantic calls from customers desperate for their Christmas carrot shipments. Realizing the severity, I cut the meeting short and headed back to a waterlogged Bakersfield.

Throughout my 25-plus-year career—including nearly 18 years at The Coca-Cola Company—I had never faced a threat this existential. Entering the administrative building on Brundage Lane, I understood that I was now a C-level executive in the midst of a full-blown emergency. Our harvesting operations ground to a halt; the flooded fields were impassable for our massive carrot harvesters (pictured above.) With our “fresh harvest” model, carrots picked each morning shipped out that same day, leaving little warehouse inventory. After a couple days of relentless rain, the supply chain dried up—no carrots for us, our competitors, nor our customers.

The situation outside the plant underscored the gravity. Semi-trucks lined up behind our facility—more than 250 at one point, far exceeding the usual numbers—each waiting to collect carrot orders for retailers across North America. The drivers, anxious to get home for Christmas, grew increasingly frustrated. To ease tensions, our team fired up BBQ grills and served steaks, narrowly averting mutiny. Still, the warehouse doors stayed locked.

Eventually, the rain subsided. One evening, our head of agriculture, Derek, burst into the office, mud-caked but grinning—he’d located a field dry enough to begin harvesting. That moment remains vivid: despite ruined holiday orders and financial setbacks, we found a path forward. Yes the month's financials were destroyed, the quarter and the year a mess.... but we were back harvesting, planting and serving our customers... we were back in business!  By continuing to address the problem at hand, we survived to fight another day.

Reflecting on this ordeal fifteen years later, I recognize it as just one of several “existential close calls” during my tenure at Bolthouse Farms—the most dramatic being the onset of the Covid pandemic in March 2020.  While each of these "crisis moments" had their own unique qualities,  in every crisis, my team and I relied on three guiding principles:

·      Run to the Problem: Face challenges head on, rather than avoiding them.

·      Work the Problem at Hand: Focus on actionable solutions, not distractions.

·      Prepare Yourself to Work Your Way Out: Stay ready and strengthen yourself for the path forward.

These principles, though simple, proved vital in navigating times of disruption and crisis. The rains of 2010—and later, a global pandemic ( and other challenging dramatic moments)—were beyond our control. Yet, by staying focused and resilient, we found our way to “drier fields.” Crises will come, there is no way to avoid them, but when they do try hard to remember these lessons: run to the problem, work it, and prepare to work your way out. That’s how you weather the storms and emerge stronger.

postscript: I want to say a massive thank you to those readers who were part of that "wild ride," navigating the described above deluge 15 years ago.  Many of you have stayed not only in the Ag world, but in the "carrot game" and I deeply appreciate your commitment, focus, and perseverance through hard times in the past and your readiness to face the unknown challenges/crises ahead!

 

 

 

Friday, October 17, 2025

“Foreign for you…Common for many”

 


 

It’s important to remember that regardless of age, tenure, or experience… you are never too old to learn new lessons.  I relate deeply to this “truism,” and this essay is centered on a piece of coaching, and some important learning that I experienced about a year ago.

In the fall of 2024, I had been asked to dive into a new role, and I was doing my due diligence investigating the opportunity to see if it was fit.  I talked to various constituencies, board members, founders, and senior executives of the company and the more I dug, the more uncomfortable I became.  Across my career of now over 40 years, I had worked for large public companies (e.g. The Coca-Cola Company) and a large private PE backed company, Bolthouse Farms.  I had never been involved with venture backed startups early in their growth cycle which was the situation that I was “investigating.”   As part of my investigation process, I went out to California to meet live with some of the team, and my concerns grew.  There seemed to be dissonance withing the board, and certainly some “noise” between certain board members and management.  I grew uncomfortable with the unsettled nature of the current dynamics, and my doubts grew on whether this opportunity for a good idea for “yours truly!”

In hindsight, I am thankful that my next move was NOT to bail, but to look for advice and coaching.  While I had personally NEVER worked closely with a VC backed company, I did have a contact, the brother of a close friend, who runs a very prominent venture capital company in the bay, and I reached out to him for some advice.  Knowing how busy he was (and is) I texted him asking for 5 min across the next day to so for a quick call.  He texted back almost immediately saying he had 10 min. at 6pm later that day and to call his cell then. Later that day I found a quiet spot with good cell coverage and gave him a call.

True to his word, he was running between meetings/commitments and had 10 minutes to talk.  Skipping the pleasantries, I dove into the situation and described the situation I was considering, and the “dysfunctional” dynamics that I was experiencing.  Very quickly Tony (name changed to protect the helpful!) said “Bill, stop-stop… just because something is foreign to you doesn’t mean it’s not common for many!!!”  That line ( ignore the double negative for now) literally stopped me in my tracks.  He said that my experience working in large public companies, or for a large private company backed by a single PE firm, was limited and that it was common/typical for VC backed startups to have these dynamics.  The “noise” among varied VCs on the board happened all the time in “Tony’s world.”  The dissonance between different VC board members and management was common, etc., etc.  

After being brought to a standstill, “Tony” suggested that if I could open my thinking, I could be very helpful to the company with its current dynamics and challenges… helping coalesce the board into a stronger, clearer voice for management… and that I could be productive coaching and helping the founders and other executives at the company grow and build skills as the company advanced.

To say the least, I took those 5 minutes of coaching and advice to heart.  Late last year I dove into the role, and it’s been an incredible ride… a great learning one for me personally and one where I am working hard to have the impact that “Tony” suggested I could have.  I wanted to share this story less about my current professional activities, but more about learning, growing and seeking advice/support/council late in one’s career.  It’s easy and all too common for folks with decades of experience to think that have “learned all there is to know,” and that they are the “teachers,” and all others are the “students.”  As my story shows, that one-way, myopic viewpoint is a limiting idea, and I am thankful for “Tony’s” nudge/advice… my professional life is richer and fuller because I listened to what he had to say!

 

Friday, September 12, 2025

Civility, Stability, and a Generosity of Spirit... Leadership traits to model today!

 

Modeling Positive Leadership in a Time of "Anti-Models": Reflections on Civility, Stability, and Generosity of Spirit

Learning from the Best—and the Worst—for Leadership That Matters

Throughout a long career, one may accumulate lessons from a remarkable array of leaders—some who illuminate the path forward by the force of their example, and others who serve, almost as powerfully, as anti-models whose flaws become cautionary tales. In this essay, I want to share decades of experience reflecting on the indelible marks left by both types. I do so not with the wistfulness of nostalgia, but with the urgency of a call to action—a call made especially acute by the troubling rise of “anti-models” in today’s turbulent political and workplace landscapes.

If leaders are, in part, creatures of imitation, then the imperative to model what is right, rather than what is toxic, becomes a matter not only of personal integrity but of societal survival. I want to suggest that leadership is always, at core, an act of modeling; the behaviors we choose are magnified in our organizations and ripple outward into the culture at large. The importance of this modeling has never been more apparent than now.

The Power of Models and Anti-Models

Opening with a spirit of gratitude, I need to acknowledge the positive influence of great leaders across my career, two of which I mentioned in a recent essay: Neville Isdell at The Coca Cola Company, and Bruce Paynter at Kimberly-Clark. These individuals, and many others like them, have left me with enduring blueprints for effective, humane leadership. Yet, in the same breath, I want to be candid about the negative examples that I have encountered across the decades: those who, through arrogance, incivility, hubris or instability, became “anti-models.” These individuals modeled exactly what not to do.

Rather than merely lamenting these negative influences, I view them as instructive. There is wisdom in learning what to avoid, and in deliberately choosing to “do the opposite” of the “jokers” whose leadership failures cast long shadows. This duality—the presence of both models and anti-models—enriches the legacy of lessons available to any leader willing to observe, reflect, and act.

The Rise of “Anti-Modeling” in Today’s Landscape

I want to pivot in this essay to a broader concern: the proliferation of “anti-models” in the modern public sphere, particularly in politics but increasingly within business. Today’s leadership rhetoric at the highest levels has grown more vitriolic, aggressive, and destabilizing. The danger is clear; as young business leaders witness and internalize these behaviors, they risk carrying them into their own spheres of influence with harmful consequences.

The tendency for leaders to “model” what they see is natural, but when what they see is corrosive, intolerant, and destabilizing, the effect is “deeply dangerous and concerning.” Thus, there is a pressing need to “call out” these trends, to say clearly that such behaviors are not worthy of emulation, and to offer positive alternatives.

Three Habits to Model Now: A Counterpoint to Anti-Modeling

Against this troubling backdrop, I want to share three fundamental leadership habits or traits that deserve urgent modeling. These are not presented as abstract virtues, but as actionable, practical antidotes to the poisonous influence of today's anti-models.

Civility: Returning to the Foundation of Respect

The first trait is civility—a quality that seems almost quaint or outdated in an era dominated by shouting matches and online flame wars. Civility, as the Britannica Dictionary reminds us, is “polite, reasonable, and respectful behavior.” This is not a superficial politeness that glosses over difference or suppresses dissent, but an abiding respect for the humanity and dignity of others.

I lament that the “golden rule”—to treat others as you wish to be treated—has fallen out of favor, dismissed as old-fashioned; yet I argue for its renewed relevance! In organizations and communities where people must live and work together, civility is not optional; it is foundational. I must underscore the dangers of name-calling, derogatory language, and vindictive personal attacks—patterns that have become pervasive and corrosive in today's political and business spheres..

Civility is more than the absence of rudeness; it is the active presence of empathy, listening, and the willingness to engage with difference without diminishing or demeaning. Leaders who model civility set a tone that enables collaboration, creativity, and trust. In so doing, they reinforce the most fundamental of all social principles, one desperately needed today.

Stability: The Anchor in Turbulent Times

Next, I want to highlight stability—a quality whose value becomes most apparent in times of crisis. Stability means being “not easily changed or likely to change,” “not easily moved,” and “emotionally or mentally healthy.” In an era marked by genuine emergencies and manufactured crises alike, stability is at a premium.

I need to draw a vivid contrast between autocratic leaders who generate instability for personal gain and the stabilizing influence of leaders who offer predictability and calm. The memory of leading Bolthouse Farms through the early days of the COVID-19 pandemic brings this concept to life. At that moment of unprecedented uncertainty, the simple act of showing up—consistently, reliably, with a steady demeanor—became a powerful reassurance to the team. .  I remember specifically during the summer of 2020 leading Bolthouse Farms and being a consistent voice of daily and then weekly “Virtual Town Halls.”  In those early days we had implemented stringent “physical separation” rules, and my “workstation” was at one end of the plant, far from my historic office.  Thus, I worked out of a conference room next to a trusted work partner David’s office.  I remember so clearly getting numerous notes and emails from team members saying they were happy and reassured “seeing me” on zoom from that same conference room, with the little Bolthouse Farms sign taped to the wall behind me, day after day/week after week. In that time of real crisis and emergency, having me show up on zoom, at first daily then ultimately weekly, was a reassuring sign of “stability” and predictability in a time when nothing seemed stable or predictable.

Stability is not the same as inertia or resistance to change; rather, it is the anchor that allows organizations to weather storms. Leaders who embody stability create environments where people feel safe enough to take risks, confident enough to innovate, and calm enough to persevere. I want to encourage leaders to “find ways to be a calm, stable and predictable leader”—habits that will be recognized and appreciated by their organizations, especially in unsettled times.

Generosity of Spirit: Building Relationships Beyond the Zero-Sum Game

Finally, I want to turn to generosity of spirit—a quality that transcends transactional thinking. Generosity of spirit is “the quality of being kind, understanding, and not selfish,” and the willingness to give, not just of money, but of time, ideas, attention, and care.

Too many interactions today are governed by a “win/lose” logic rooted in a scarcity mindset.        I want to encourage Leaders to reject this paradigm. Instead, they should pursue “win/win” solutions, even though such outcomes require effort, imagination, and, above all, generosity.  Generosity of spirit means being open with your time, sharing ideas and lessons, nurturing curiosity, and listening deeply to others. It is a refusal to be petty or self-protective. Leaders who embody this quality create cultures of trust, collaboration, and growth. Their influence extends well beyond the bottom line; it shapes the moral and emotional climate of their organizations.

Leadership as Deliberate Modeling: A Call to Action

In closing I want and need to reinforce that now, more than ever, our companies, teams, communities and countries NEED models (not anti-models) to bring better leadership traits to life.” The three virtues outlined—civility, stability, and generosity of spirit—are not abstract ideals but urgent necessities.

Every leader, whether in a boardroom, a classroom, a family, or in political office is a model. Others are watching, learning, and imitating. The choice, then, is not whether to be a model, but what kind of model to be.

I want this essay to be a call to those with influence to reflect on the behaviors they transmit, to double down on the positive traits learned from the best leaders, and to be vigilant in recognizing—and rejecting—the toxic influences of anti-models. It is a reminder that the work of leadership is never finished, that each day brings fresh opportunities to embody and transmit values that will nourish organizations and communities for generations to come.

In modeling civility, stability, and generosity of spirit, leaders do not merely respond to the challenges of the day—they shape the world of tomorrow. The need has never been greater, and the time to take action is now.