We live in a period of history where there are a lot of
cutting edge, industry changing, “brilliant” strategies or innovations that are
hitting the B2C and B2B landscapes. I am
literally writing this essay on a west coast flight, on my laptop connected to
my Gmail account and listening to music on my I-Phone… lots of brilliant
innovations there! Unfortunately this
essay isn’t about any of those wonderful innovations that were executed so
well, but on the dynamic between the quality of the idea, ranging from
Poor-> Good->Great-> Brilliant, and the executional success of that
idea also ranging from Poor to Brilliant.
I have the chance in my consulting practice to work with a wide variety
of clients that are often developing brilliant strategies that deeply
under-optimize their potential due to a poor execution. I have a growing point of view that rather
then focusing on the most “brilliant” of ideas and innovations, organizations
can really benefit from being centered on “good” ideas then focusing on ways to
make the execution of those “good” ideas “brilliant”!
I had the chance to see this idea/approach brought to life
last week. Since 2014 I have had the
pleasure to work with and advise an exciting Tech Startup in Atlanta. Their business is starting to scale and the
annual trade show for their primary vertical was last week in Las Vegas. As they prepared for the show, we had a work
session where we used a simple “destination document” to guide what their
objective for the show was and thus their core communication points and
plan. Very quickly the team became
focused on “qualifying leads” as the central objective for the trade show and
developed a lofty/ambitious objective for how many “qualified leads” they
wanted to secure (via a simple app supplied by the trade show folks) at the
show. So far, nothing break-though, just
a simple (“good”) plan that needed exceptional execution for success; well as a
guy that’s probably been to 25+/- trade shows over my career, it was impressive
and delightful to see their executional intensity!
The small team was divided into two sections, one group
worked the front line, “attracting” as many trade show attendees as
possible. Using a simple set of 3-4
questions (role in the industry, size, legacy technology platform, compatibility)
the “attractors” would identify “qualified” leads, scan their badges, and then
try to move them into the second group who were educating, running simple demos
and working to close the sale. Again a very
simple two-team approach, using just a few questions (with lots of smiles and
handshakes) and a few I-pads to do the demos (along with a totally kick-ass
video-wall that was the talk of the tradeshow) totally won the day! The team came away beating their objective
for scanned qualified leads and even had prospective customers paying deposits
in the trade show booth to insure their spot on the implementation
calendar. Each day was finished with a "Curbside debrief", truly exceptional execution
and results!!
While this story/example is very recent, I encourage you to
think about other examples from your career of initiatives with truly
exceptional results. Ask yourself
whether they were brilliant ideas executed adequately, or good ideas executed
brilliantly. My money is on the latter,
and I suggest that we could all benefit from learning or re-learning this
lesson demonstrated beautifully on the Las Vegas tradeshow floor last week!
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