It’s not often I reference a television character in my writing, but today I’ll make an exception for Phil Dunphy from “Modern Family.” In one hilarious scene, Phil rallies his family for a fire drill and uses the phrase “slow is smooth… and smooth is fast” to encourage a calm but swift exit from the house. That moment has stuck with me, and I’ve even repeated it to my own family in similar situations.
Today, I want to explore how this idea can help leaders and teams focus not only on what they do (their deliverables and results) but also on how they do it (the processes that drive those outcomes).
Recently, as executive chair of a thriving private company’s board, I led a quarterly board meeting. The session was productive and hit all our critical objectives. Despite the meeting’s seemingly deliberate pace, we wrapped up 20 minutes and ahead of schedule. Once again, Phil’s motto echoed in my mind—“slow is smooth… and smooth is fast!” Embedded in this saying are two essential principles worth remembering.
Slow is smooth…
By establishing clear, methodical, and repeatable routines for your work, your organization, and your team, you set the stage for reliable performance. Such consistency minimizes errors, reduces unnecessary rework, and limits variability—especially important in today’s competitive, complex environments. As a leader, it’s crucial to create and uphold these disciplined processes and to demonstrate them through your own actions.
Smooth is fast…
It’s easy to envision how streamlined, well-honed business processes can lead to faster achievement of goals. As illustrated in our recent board meeting, executing a process smoothly and methodically enabled us to complete our work more efficiently, finishing over 10% earlier than expected.
My advice to readers is to review your core business processes, or start building them if needed, and continually refine them to be more systematic and repeatable. When your words and actions align in supporting these disciplined approaches, and when leaders model these behaviors personally, you’ll see better outcomes for your teams and organizations.




